FAQ

Keep it comfy! Activewear is best and don’t forget your grippy socks – but if you do, don’t stress we have grippy socks in studio for purchase.

Not at all! Our classes cater to all levels, whether you're a seasoned pro or a Pilates first-timer. Our friendly instructors will guide you through every move with care.

To make the most of your experience, we recommend arriving 10-15 minutes before your scheduled class. It gives you time to settle in and get ready.

The reformer machine takes the traditional Pilates game up a notch, making every session super effective and enjoyable – they blend strength, flexibility, and cool mindfulness vibes.

Absolutely! Whether you're toning up, relieving stress, or building core strength, our classes are tailored to various fitness goals. Let us know your why, and we'll help you reach your Pilates goals.

It's a mix of both! Our boutique studio creates a warm community atmosphere, but each class allows for personal attention. You'll get the benefits of a group setting with the individualised support you need.

There is 2-hour parking on Bridge Street, and there is also a Free 2-hour Council carpark across the road from the studio.

Yes, booking is a breeze! Head to our website or download our app to conveniently schedule and manage your classes. It's quick, easy, and puts you in control of your Pilates journey.

Life happens! You can cancel up to 24 hours before your scheduled class without any fuss. Check our cancellation policy for details and feel free to reach out if you have any questions.

Absolutely! We love welcoming new faces. Take advantage of our intro offer for first-timers to My Pilates Studio – 3 reformer classes for $49, use within 14 days.

We're always here to chat! Drop us a message, give us a call, or even better, swing by the studio. We love connecting with our community and answering any questions you may have!

There are a few ways, you could email or call the studio and we can help you out. You could go onto our website or use the app to book too.

Of course you can. We do require 7 days notice and then we can put your membership on hold for up to 3 weeks or up to 6 weeks if you have an injury. The benefit of being on a membership is that your booking time is secure even if you have had to put your membership on hold.

Most payments are run via a direct debit/auto pay system. This streamlines the process and allows you to focus on your Pilates practice. We accept either credit/debit cards or a bank account to set up the direct debit.

You sure can. The extra class or session you do will be charged to you at the same rate per class as your membership.

So many benefits... guaranteed recurring bookings at your preferred time. We offer 10% off retail purchases. You will have access to our allied health specialists. You are investing in a commitment to your own health and wellness.

We totally get that, life can be unpredictable and 12 months seems like a long time. We do have 3 month memberships or 10 packs which are at higher rates per class. Remember, committing to a membership is making a commitment to yourself for your own health and wellness. We think you are worth it.

Well, that depends! If you are wanting to do Studio sessions, then yes, you need to start off with an Initial Consultation. During the IC, we will get to know you, discuss your goals, understand your body and potential injuries or restrictions. We will get you moving and start to build a program that will lead you on the road to achieving your goals.